Manage My Account and Pay My Bill

If you're a residential or business customer, you can access and manage your account from anywhere, any time by simply clicking the corresponding link(s) below.

Looking to become a Constellation customer? Learn more about energy solutions in Texas, Georgia or our other markets.

My Constellation

If you're a Georgia or Texas customer or an AEP customer in Ohio, paying your bill online just got easier!
 

Additional Questions About Your Bill?

Contact us or use our Live Chat feature to speak with a Constellation customer care representative, who can answer your questions and help resolve your issues as quickly as possible. 

Live Chat is available 8 am to 6 pm CST Monday through Friday.

 

All Other Residential Customers

We're working behind the scenes to provide customers outside of Texas and Georgia with online account access to My Constellation, our account management tool. 

  • If you have a question or need help with your energy rate or contract, please contact our Customer Care team at 855-465-1244.
  • If you have a question about your bill or would like to view your bill, please contact your utility company.

Business & Government Customers

A new and upgraded online account management tool that allows you to access accounts and invoices 24/7, easily pay bills online or set up auto-pay. The visually enhanced usage dashboards help you make proactive and informed decisions about your energy management.

Channel Partners

View and track Electricity and Natural Gas customer relationships.

Operations & Maintenance Customers

Operations and Maintenance customers access the enterprise asset management accounts