Contact Us

Residential Customers

Live Chat

We suggest using our online Live Chat feature to speak with a customer care representative, who will be happy to answer your questions and help resolve your issues as quickly as possible.

 

Texas Customers:
M-F 7 am-8 pm CST

Georgia Customers:
M-F 8 am-6 pm EST

Other Areas:
M-F 8 am-7 pm EST

Phone

Electricity Customers in Texas:
888-900-7052
M-F 7 am-8 pm CST
Sat 8 am-5 pm CST

How to Report a Power Outage

Texas Home Services:
844-823-HOME

Natural Gas Customers in Georgia:
877-677-4355
M-F 8 am-6 pm EST

How to Report a Natural Gas Outage

Georgia Home Services:
844-315-HOME

Other Energy Customers:
855-465-1244
M-F 8 am-8 pm EST

Maryland Home Services:
888-243-HOME

Pennsylvania Home Services:
844-307-4663

Power Outages

If you are experiencing a power outage, you must contact your utility company to report the outage. 

  • To report an electricity power outage, get your utility company's contact information here.
  • To report a natural gas outage, get your utility company's contact information here.

Social Media

You can also contact Constellation through Facebook and Twitter. Our social media accounts are monitored from 9 am to 4 pm CST Monday through Friday.

Home Services - Schedule a Service Online

You can schedule a service for your A/C system, water heater and more by using our online sign-up form. You’ll receive an email confirming your appointment, and a certified Constellation technician, electrician or plumber will arrive at the time and date you select.

Find My Customer Number - Texas Customers Only

Your customer number is included in your welcome email once service starts at your Texas address; however, you can search for your customer number by filling out this form.

Business Customers

Call us toll-free at 844-6-ENERGY (844-636-3749)

You can also contact Constellation through Facebook and Twitter. Our social media accounts are monitored from 9 am to 4 pm CST Monday through Friday.