Contact Us

Attention Texas Customers: 

We understand that you may have concerns about the recent extreme weather event in Texas and how it impacts your service. Constellation remains an active supplier in the Texas market and all customer contracts will be honored.

Existing Constellation residential customers enrolled before the storm will see stable prices for their February bills, whether you were enrolled on a fixed or a variable plan.

Please be assured you will not be invoiced for days when your power was not on. You can check your up to date usage online at www.smartmetertexas.com.

 

Residential Customers

Live Chat

We suggest using our online Live Chat feature to speak with a customer care representative, who will be happy to answer your questions and help resolve your issues as quickly as possible.

Our Live Chat feature is also available 8 am to 6 pm CST Monday through Friday.

 

Phone

Texas Customers:
866-917-8271
M-F 7am-8pm CST
Sat 8am-5pm CST

Home Services:
844-823-HOME

Georgia Customers:
877-677-4355
M-F 8am-6pm EST


Home Services:
844-315-HOME

Other Areas:
855-465-1244
M-F 8am-8pm EST

 

Social Media

You can also contact Constellation through Facebook and Twitter. Our social media accounts are monitored from 9 am to 4 pm CST Monday through Friday.

Home Services - Schedule a Service Online

You can schedule a service for your A/C system, water heater and more by using our online sign-up form. You’ll receive an email confirming your appointment, and a certified Constellation technician, electrician or plumber will arrive at the time and date you select.

Business Customers

Call us toll-free at 844-6-ENERGY (844-636-3749)

You can also contact Constellation through Facebook and Twitter. Our social media accounts are monitored from 9 am to 4 pm CST Monday through Friday.