I Am Constellation
Our Promise.
Our Passion and Purpose.
Our Culture.
Our Purpose
Powering a cleaner and brighter future for our customers and communities.
Our Passion
- Serving customers
- Bettering our environment through energy efficiency
- Supporting our communities
Our Promise
We pledge to bring our best everyday and work as a team to deliver Our Passion by:
- Living our Values
- Fostering a culture of genuine respect, care, inclusion and empowerment
- Delivering professional and expert service that earns the trust and loyalty of our customers
Customer Commitment
We innovate to better serve our customers.
- I am welcoming, courteous, responsive and respectful to my internal and external customers
- I am accountable to my customers and coworkers to conduct myself every day according to our core values
- I make it easy and convenient for customers to do business with us
- I create personalized and memorable experiences for our customers
- I take ownership of customer problems and ensure resolution
Teamwork
We succeed as an inclusive and diverse team.
- I am proud of our company's positive reputation and work hard to uphold it
- I celebrate success by recognizing and applauding individual and collective achievements
- I respect and support my colleagues and embrace our differences
- I continuously seek opportunities to remove roadblocks, improve service and remain open to change
- I value diversity and the contributions of all company employees
Integrity & Accountability
We act with integrity and are accountable to our communities and the environment.
- I protect the privacy of my customers, colleagues, and all confidential company information
- I control costs and am committed to our company's values
- I strive to make a positive difference in the lives of the customer and communities I serve
- I am committed to using natural resources responsibly, preventing pollution, and protecting the environment
- I promote the use of recyclable and energy-efficient products
Excellence
We actively pursue excellence.
- I show pride, enthusiasm and dedication in everything I do
- I am empowered to take initiative and do what is right for the customer and the company
- I am committed to operational excellence and continuous improvement
- I hold myself accountable for my decisions, actions and results
- I am proud of my professional appearance, language, attitude and behavior
Safety
We are dedicated to safety.
- I embrace the belief that all injuries are preventable and work to achieve zero injuries and accidents
- I create and maintain a safe and healthy work environment
- I engage in responsible safety practices at all times
- I foster continuous safety performance improvement
- I am dedicated to putting safety first