Manage My Account and Pay My Bill

If you're a residential or business customer, you can access and manage your account from anywhere, any time by simply clicking the corresponding link(s) below.

My Constellation

If you're a Georgia or Texas customer or an AEP customer in Ohio, paying your bill online just got easier!

New online account management tool for Customers in Texas and Georgia!

My Constellation, our new online bill pay and account management tool, is here. To access your account or to pay your bill, please visit If you have any issues accessing your account, please contact Customer Care:

  • In TX: 866-917-8271
  • In GA: 877-677-4355

AGL customers: For additional information about accessing My Constellation, visit

All Other Residential Customers

We're working behind the scenes to provide customers outside of Texas and Georgia with online account access to My Constellation, our account management tool. 

  • If you have a question or need help with your energy rate or contract, please contact our Customer Care team at 855-465-1244.
  • If you have a question about your bill or would like to view your bill, please contact your utility company.

Business & Government Customers

A new and upgraded online account management tool that allows you to access accounts and invoices 24/7, easily pay bills online or set up auto-pay. The visually enhanced usage dashboards help you make proactive and informed decisions about your energy management.

Channel Partners

View and track Electricity and Natural Gas customer relationships.

Operations & Maintenance Customers

Operations and Maintenance customers access the enterprise asset management accounts