Contact Us

During this time, our priority is keeping our customers and employees safe and connected. As we continue to monitor the COVID-19 situation, you may have questions about your service, account or bill.

Residential Customers

Live Chat

We suggest using our online Live Chat feature to speak with a customer care representative, who will be happy to answer your questions and help resolve your issues as quickly as possible.

Our Live Chat feature is also available 8 am to 6 pm CST Monday through Friday.

 

Phone

Texas Customers:
866-917-8271
M-F 7am-8pm CST
Sat 8am-5pm CST

Home Services:
844-823-HOME

Georgia Customers:
877-677-4355
M-F 8am-6pm EST


Home Services:
844-315-HOME

Other Areas:
855-465-1244
M-F 8am-8pm EST

 

Social Media

You can also contact Constellation through Facebook and Twitter. Our social media accounts are monitored from 9 am to 4 pm CST Monday through Friday.

Home Services - Schedule a Service Online

You can schedule a service for your A/C system, water heater and more by using our online sign-up form. You’ll receive an email confirming your appointment, and a certified Constellation technician, electrician or plumber will arrive at the time and date you select.

Business Customers

Call us toll-free at 844-6-ENERGY (844-636-3749)

You can also contact Constellation through Facebook and Twitter. Our social media accounts are monitored from 9 am to 4 pm CST Monday through Friday.