Customer Satisfaction Is Our Golden Rule
It is Constellation’s mission to provide customers with energy in as easy and transparent a process as possible. Our goal is to provide you the most competitive prices for electricity and natural gas supply as well as a variety of renewable
For us, offering our customers straight talk and real protection isn't just the best policy-it's the only policy. That's why we offer a variety of fixed and variable rate options and a customer care team you can count on. Plus, we provide every detail of the plan you choose before you sign up. After all, life is challenging enough.
Choosing a natural gas and electricity supplier you can trust should be easy!
With us, you can enjoy:
- Timely, personal responses from us – all questions or concerns you may have, from signing up to maintaining your account, are extremely important to us.
- Continuous value added to our products and services – we regularly reach out to our customers to provide us with feedback so that we enhance the service we provide to effectively meet our customers’ needs.
- A user-friendly online experience – from our detailed product and services pages to an extensive FAQs page, we aim to provide you with an interactive opportunity to learn more about a wide array of innovative energy solutions.
Q: How can a competitive supplier like Constellation offer a lower price than my utility?
As a competitive supplier of electricity and natural gas, Constellation can provide pricing options that more closely reflect the current market.
Q: If I pursue Energy Choice and select a new supplier, what changes?
Choice allows you to pursue pricing options and plans for the generation supply portion of your energy bill that may be lower than what your utility is currently offering. You may also experience improved customer service when you choose a new energy supplier.
Q: Will I incur extra charges if my home’s usage goes significantly above or below my usual level for a given period of time?
There will be no penalties or extra charges if your usage changes; you will continue to be charged the rate as set forth or determined in accordance with your agreement with us. Your monthly cost is determined by simply multiplying therate set forth in your agreement by your total monthly energy usage.
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