HVAC Coverage for Atlanta Residents

As one of the nation’s premier air conditioning and heating experts, Constellation is excited to introduce home service protection plans in Atlanta*. With a 95% customer satisfaction rating, Constellation has been making homes comfortable for decades in Maryland and Texas.

In addition to providing natural gas services, our home service plans allow home owners in Atlanta to have peace of mind when it comes to potentially costly HVAC, water heater and electrical system repairs.


Homeowners in serviceable areas* in metro Atlanta who sign up for a natural gas plan with Constellation will receive water heater repair coverage at no additional cost,
but also have the flexibility to upgrade to Constellation’s Protect Plus or Protect Premier plans for extra coverage to fit your needs.

*Available in eligible home services territories, which include Cherokee County, Clayton County, Cobb County, Coweta County, DeKalb County, Douglas County, Fayette County, Forsyth County, Fulton County, Gwinnett County, Henry County, Paulding County, and Rockdale County

**Terms and conditions apply. Constellation shall not be required to provide repairs exceeding a cost to Constellation of $2,000 per contract year.

Water Heater Protection & Repair Services

Waking up to a leaking water heater, or having an unexpected cold shower, can be stressful. Now, homeowners in metro Atlanta who are Constellation natural gas customers will receive water heater coverage at no additional cost to help protect from costly and unexpected repairs.

The average cost of a water heater repair is $483*. Our plan covers most parts and components, providing you peace of mind protection. If the parts are not covered by the manufacturer’s warranty, our local, licensed technicians can still handle the repair and will cover the labor.

Some of the parts included in our water heater plan are:

  • Temperature and Pressure (T&P) relief valve
  • Water valve (if present)
  • Anode rod
  • Draft hood (gas only)
  • Dip tube
  • Temperature controls and thermostats
  • Heating elements (electric only)
  • Flue baffle (gas only)
  • Gas valve regulator (gas only)
  • Burner pilot (gas only)
  • ECO safety control (gas only)
  • Drain valve
  • 125-pound valve

Air Conditioning Protection & Repair Services

Air conditioning breakdowns seem to come at the most inconvenient times and repair costs can leave you hot under the collar. But with Protect Plus and Protect Premier home service plans in metro Atlanta, you’ll get air conditioning repair coverage to help keep you comfortable in your home – saving you time, money, and concern that you’ll be without A/C.

Our air conditioning coverage offers worry-free protection by covering these parts:

  • Fan assembly
  • Capacitor
  • Relays
  • Controls
  • Transformer
  • Metering Devices
  • Start device
  • Fan control
  • Crankcase heater (external only)
  • Defrost control and timers (heat pump only)
  • Thermal fuses (heat pump only)
  • Valves (central AC only)
  • Accumulator, filter/driers, connecting refrigerant lines*                                                                                 
  • Reversing valves* (heat pump only)
  • Compressor*
  • Indoor and outdoor coils*
  • Thermostat and exposed wiring (excludes digital thermostat unless installed by Constellation)

*Covered only under manufacturer’s warranty.

Furnace Protection & Repair Services

When temperatures dip outside, you want to make sure your heating system is working inside. If your furnace breaks down, it could lead to costly repairs. Furnace repair costs can range from $100 to $2,500*, depending on the issue.

Our Protect Plus and Protect Premier plans in metro Atlanta provide protection from expensive repairs. If you experience a furnace malfunction, simply schedule your service request and a licensed, authorized service provider will diagnose the problem and make the repair.

Parts covered with our furnace protection include:

  • Fan and limit control
  • Transformer
  • Belts and pulleys
  • Fans, including bearings, housing, blades, motor and capacitor
  • Fan relay and internal wiring
  • Door switch
  • Condensate traps and drains
  • Sequencers and limits (electric only)
  • Heating elements (electric only)
  • Draft hood (gas only)
  • Electronic ignition and circuit boards (gas only)
  • Ignition module (gas only)
  • Pressure switch (gas only)
  • Built-in draft inducer motor (gas only)
  • Controls, regulator, gas valves, pilot and orifices (gas only)
  • Manifolds and Burners (gas only)
  • Thermostat and exposed wiring (excludes digital thermostat unless installed by Constellation)

Electrical System Repairs

Your homeowner’s insurance may provide coverage if there is damage caused by a fire, theft or natural disaster. But it likely will not cover failure of an electrical outlet or light fixture. Our Protect Premier plan offers coverage that includes in-home electrical repairs.

Covered electrical malfunctions can be inspected and repaired or replaced based on the diagnosis, all done by a licensed, authorized service provider.

Some of the electrical components included in our Protect Premier home protection plan are:

  • Switches and Receptacles
  • Light Fixture Repair
  • Breakers and fuses
  • Panels and subpanels
  • GFI receptacles
  • Exposed interior wiring
  • Exposed junction boxes
  • Outdoor motion-sensor lights
  • Bathroom built-in exhaust fans
  • Photocell on outdoor lights (no underground wiring)