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Bundle an Air Conditioning and Heating Protection Plan with Your Electricity

If you live in Dallas or Houston, get two products for one fixed rate!

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Pick the Bundle That Works for You

We offer three levels of Electricity + HVAC protection plans for Houston and Dallas residents.

Have more questions? Check our our FAQ section

AC Protect Plan

A/C Protect Plan

  • Fixed Rate
  • A/C Protection
  • A/C System Monitoring
AC Protect Plus Plan

A/C Protect Plus Plan

  • Fixed Rate
  • A/C and Furnace Protection
  • A/C System Monitoring
  • Water Heater Coverage
AC Protect Premier Plan

A/C Protect Premier Plan

  • Fixed Rate
  • A/C and Furnace Protection
  • A/C System Monitoring
  • Water Heater Coverage
  • In-home Electric Coverage
  • Annual HVAC Tune-up

Signup Online for Your Electricity & HVAC Bundle

It's as easy as 1-2-3!

1. Enter Your Zip Code

Your zip code will be used to determine the available plans in your area.

2. View Rates & Plans

Rates depend on the plan level you choose and your area's pricing.

3. Pick a Plan for Your Budget

Select one of our A/C bundled protection plans to make sure you're covered.


View Residential Bundle Plans

Residential Plans

Provide your zip code to see rates in your area:

Please enter a valid zipcode

Already a customer? Schedule your appointment

All Plan Levels Include:

For all covered parts and labor*

Deductible or copay*

Unlimited service calls

Service round the clock

HVAC system monitoring

Priority service scheduling


Protect Your Home & Wallet

Unforeseen repair costs can add up quickly. Bundle your fixed-rate electricity plan with home service protection to keep surprising repair bills from racking up. Pick the plan level that offers the system repair coverage to fit your needs.

Average Cost to Replace an A/C Unit:

$4,800-$10,000**

Average Cost to Replace a Furnace:

$2,000-$6,000**

 

Average Cost to Replace a Water Heater:

$2,000-$4,000**

Trusted By Our Customers for Decades

Residential Customers Say

"Great pricing. They offer A/C protection to homeowners which is great ... it gives you peace of mind your A/C unit will be covered during the hot summer months." - John K., Houston

Leading Energy Provider
in Texas

Constellation is a leading retail energy provider for residential electricity plans.

Our Reputation is
Superior Service

Rest assured that every technician is screened and certified to make repairs.

A/C Bundle FAQs

When you sign up for an electricity + A/C bundled plan from Constellation, you’ll get these great benefits:

  • $0 for covered parts & labor
  • $0 trip fee
  • 100% coverage on A/C parts under your plan
  • $0 deductible or co-pay. Pay nothing out of pocket for covered A/C parts & labor, up to $2,000 per contract year.
  • No pre-inspections*
  • Emergency service available 24/7
  • Unlimited service calls and priority service scheduling
  • Annual system efficiency tune-up**
  • HVAC system diagnostics+
  • One bill, one price

* Constellation reserves the right to inspect and approve any equipment before issuing a new service plan (heat pumps and central air conditioners must be inspected before coverage can occur). We will waive this inspection if the equipment is currently under manufacturer’s warranty or if this plan is a continuation of an existing plan issued by Constellation. Any inspections will be performed at our regular schedule of charges.

**Available with select plans

+Your Smart Meter Texas™ usage data and address will be shared with a third party to perform the HVAC system diagnostics.

Currently, we offer A/C protection plans bundled with electricity rates in both Dallas and the Greater Houston area.

  • The A/C Protect plan provides A/C protection and HVAC system diagnostics in addition to your fixed-rate electricity plan.
  • With the A/C Protect Plus plan, you get everything included with the A/C Protect plan as well as Furnace and Water Heater Coverage.
  • The A/C Protect Premier plan offers everything from both the A/C Protect and A/C Protect Plus plans along with a free annual HVAC tune-up and In-Home Electrical Coverage.

  • Capacitors
  • Compressor contactor
  • Circuit boards
  • Fan blade
  • Fan motor
  • Shader valves & service caps
  • Transformer
  • Thermostat and exposed wiring

While some parts may be covered under the A/C manufacturer’s warranty, Constellation will handle the repair, and our plans cover the labor on the parts below*:

  • Accumulator
  • Compressor
  • Connecting refrigerant lines
  • Filter / Driers
  • Indoor & outdoor coils
  • Metering devices
  • Reversing valves

*Covered only under manufacturer's warranty

At this time, adding freon is not included in the plan.

Our A/C protection plans include unlimited service calls; our A/C Protect Premier plan also includes a free annual HVAC tune-up.

We have plans that cover one (1) or two (2) units. If you have more than two units, you will need to contact our home services team to inquire about additional coverage. Call 844-823-4663 to speak with a home services representative.

Your A/C protection plan offers coverage through the length of your contract. For example, if you sign up for a 12-month electricity supply rate and A/C protection bundle, your A/C protection plan would end when your electricity supply rate contract expires (12 months).

The A/C protection coverage will be canceled if you roll over to a variable rate plan.

Depending on where you currently live and where you’re moving to, you may be able to transfer your service. However, you cannot add on a home services plan to your already existing electricity supply plan. You would need to sign up for a new plan that includes both an electricity supply rate bundled with an A/C protection plan.

Your current plan is transferable as long as the new address and location is in an eligible service area.

The home services coverage, including protection for your A/C system, will take effect on the same day as electricity service begins.

Customers on a variable rate plan can switch to a fixed-rate electricity-A/C bundle plan by calling our Customer Care team at 888-900-7052.

If you are a current Constellation customer on a fixed-rate electricity plan, you can switch to an electricity-A/C bundle plan when your current contract term ends.

Usage data is analyzed monthly and based on the data a probable score is generated noting if there is inefficiency occurring within the unit. The inefficiency algorithm looks at run time patterns, as well as a comparison of your home’s A/C usage against other homes in the area. If there is a confidence interval of approximately 90% that there is an issue, our home services team reaches out to you. First, they will ask you a short series of self-diagnosis questions to help determine what the problem may be. If the issue appears to be mechanical, our home services team will work with you to schedule an inspection.

When you sign up for the A/C Protect Premier Plan, you get in-home electric coverage, which covers switches, receptacles, light fixture repairs and more.

When you sign up for a bundled electricity and A/C protection plan from Constellation, you’re also eligible for these additional discounts:

  • 10% off any heating and air conditioning full system replacement (up to $500)
  • 10% off any water heater replacement (up to $100)
  • 15% discount on your annual efficiency tune-up

If you need to schedule a service call, you can do so online at https://www.constellationhome.com/schedule-service/ or by calling 844-823-4663.

New to Constellation?

Sign up online and select our bundled A/C protection plan to make sure you're covered.

Sign Up Online

Already a Customer?

You can schedule your appointment online; we'll send you a local, certified A/C repair technician from our network. 

Schedule an Appointment


TX Licenses HVAC TACLA 00107498R, Electrical TECL 343159, Service Plan TSCP #684, Plumbing #43217, TREC #168

** Sources: A/C, Water Heater, Furnace

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Home Services: 844-823-HOME
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Privacy Policy |  Terms and Conditions |  Blog Policy

*SMART SERVICE TERMS AND CONDITIONS

1. Coverage: This service contract (Contract) will cover the adjustment of the covered heating/ cooling system, water heater, electrical system or the replacement of any covered functional part as specified in this Contract. Contract applies to one single property per agreement. Contract covers only one of each system per Contract. Residential applications only. Constellation Home reserves the right to inspect and approve any equipment before issuing a new service plan (heat pumps and central air conditioners must be inspected before coverage can occur). We will waive this inspection if the equipment is currently under manufacturer’s warranty or if this plan is a continuation of an existing plan issued by Constellation Home. Any inspections will be performed at our regular schedule of charges.

2. Service Call: In order to obtain service under this Contract, call 1-844-823-4663 for service during the hours between 8:00 a.m. and 6:00 p.m. Monday through Friday. All non-emergency service calls and, where offered, inspections (to be completed once a year at the customer’s request) will be performed during Constellation Home’s regular working hours (8:00 am to 6:00 pm Monday through Friday). Every attempt will be made to initiate non-emergency service within 48 hours of the time you contact us for service. Service calls will be made under this Contract within our service territory. Customer shall provide Constellation Home service providers with safe access to and safe working conditions at and around covered products. The ability of Constellation Home to provide emergency service within 24 hours is contingent upon weather conditions, customer call volume, road conditions and no force majeure events beyond our control including but not limited to flood, fire, strike, acts of God, etc. In the event we determine, at our sole discretion, that there is an emergency situation requiring expedited service, we will make reasonable efforts to expedite service. We will determine, at our sole discretion, which repairs constitute an emergency and will give consideration to covered malfunctions that affect the habitability of the dwelling. At our sole discretion, Constellation Home reserves the right to charge a $75 fee for each non-emergency service call performed outside of our regular working hours. If an additional service technician must be called for assistance on a service call, the customer may be charged for the additional labor.

3. Term: Coverage begins on the coverage Start Date stated at enrollment or upon inspection by a Constellation Home authorized service provider. For monthly billing Smart Service, coverage continues for a minimum period of 12 months and will continue in perpetuity thereafter on a month-to-month basis until terminated by either party. Each monthly period will be treated as a separate contract period. Customer will be billed monthly and shall remain in effect until canceled in the manner described herein.

4. Cancellation: You may cancel this Contract at any time with written notification to Constellation Home. If service has been rendered under this Contract, no refunds will be given. If cancellation occurs within thirty (30) days of the date issued, we will refund all amounts paid if service has not been rendered. If canceled within the Initial Term of the Contract and service has been rendered, Constellation Home is entitled to demand or keep payment for the lesser of Constellation Home’s cost of any service already performed or the full year value of the plan. If cancellation occurs after the Initial Term, refunds will be prorated based on the number of full months remaining under the renewal term of the Contract. Constellation Home may cancel this Contract prior to the end of the Initial Term for fraud, material misrepresentation, or non-payment by you; or if required to do so by any regulatory authority. Constellation Home reserves the right to cancel coverage, change terms and conditions and/or pricing with 30 days notice to you in accordance with applicable law. Constellation Home is not obligated to renew this Contract at any time.

5. Coverage: Service coverage will be applicable to customer based on arrangements made at

the time of purchase.

a. General: The Contract does not cover air filters, cabinet parts, decorative trim, accessories, drip pans, leveling legs, catalytic surfaces, finish discoloration, touch up, any associated masonry work or drywall work, repair or replacement of parts involving friable asbestos, and attic units without appropriate flooring. Normal routine maintenance for non-HVAC equipment, such as oiling, inspections (except where otherwise specified), seasonal turn-ons/turn-offs or cleaning of filters, ducts and chimneys (excluding base) is not covered. Service and parts must be provided by a Constellation Home authorized service provider. For any non-covered repair, Smart Service Plan customers shall receive a maximum discount of 15% to be applied against Constellation Home standard repair charges. Certain brand restrictions apply. At the time coverage begins, equipment must be in good working condition and meet code requirements. If the heating/cooling system, water heater equipment or electrical system component is covered under this Contract but not repairable due to its general condition or due to the inability of the manufacturer to provide suitable parts, Constellation Home shall have no liability other than to return the monies paid during the current month. Replacement parts may not be available for products greater than ten years old. Constellation Home reserves the right to restrict specific ages and makes of equipment from eligibility due to non-availability of parts, and the choice of parts to be used shall be at the discretion of Constellation Home. Constellation Home will put forth its best effort to provide replacement parts, components or systems of similar mechanical capabilities and/or efficiency of the original unit (where available). However, Constellation Home is not liable to provide exact match in color, type or brand. Constellation Home is under no obligation to upgrade or make modifications to the original system, components or items covered by this Contract.

Service made necessary as a result of fire, theft, flood, acts of God, accidental damage, abuse, neglect, vandalism, unauthorized alterations or any other abnormal conditions is not covered. Constellation Home shall not be liable for any consequential or other damages resulting from the failure of the system or any part thereof. Systems with pre-existing conditions, faulty design or installation will not be covered.

This agreement shall not include any mold or mildew evaluation, remediation mold prevention or other related services. Constellation Home shall not be required to identify, detect, encapsulate, or remove asbestos or products or materials containing asbestos or any other potentially hazardous substances or materials, including but not limited to mold and mildew (collectively “Hazard”). Customer has sole responsibility and liability for the proper identification, removal, disposal or correction of any Hazard at the job location. Customer also has the sole responsibility to remediate any mold-related problems regardless of when and how such problems may accrue. Customer shall indemnify, defend and hold harmless Constellation Home and its affiliates, contractors and subcontractors to the fullest extent permitted by law with respect to any claims, liability, cost or expense (including but not limited to attorneys’ fees) of whatever nature incurred as a result of any Hazard on or relating to customer’s premises.

b. HVAC/Water Heater Equipment: This Contract does not cover roof top units, electric baseboard units, steam or hot water heating systems, air conditioners or heat pumps connected to earth coupled or ground source heat pumps, electric radiant heating, oil-fired or oil-condensing units, combination solid fossil fuel units, commercial applications over 500,000 BTU/HR input, single heating systems that supply more than two heating zones or heating/ cooling systems partially or completely powered by solar energy, water heater tanks, tankless water heaters, heat pump water heaters, and water heating systems partially or completely powered by solar energy. Service to repair and/or replace heat exchangers, burner assembly replacements, outside temperature sensors, jacket trim, decorative parts, chimneys, registers, add-on power vents, vent connectors, air filters, fuel lines, fuel storage tanks, fuel shutoff valves, refrigerant, circuit breakers or exposed wiring, humidifiers and air cleaners (unless covered under a separate service plan), digital thermostats (unless installed by Constellation Home), insulation, duct work, or any otherwise covered part which is inaccessible. Any service work or replacement of parts caused by faulty system design or installation, or the correction of any problem directly connected with the heating system itself, such as thermal expansion devices for water heaters. Any increase in utility bills resulting from use of emergency heat. Any energy saving devices that are added onto the original heating/cooling systems unless otherwise stated above.

This Contract shall cover the adjustment, repair or replacement of the functional parts that fail through normal use for: (1) Heat Pumps (outdoor unit) and Central Air Conditioners: fan assembly, defrost control and timers (heat pump only), capacitor, relays (central air conditioner only), controls, transformer, thermal fuses (heat pump only), reversing valves* (heat pump only), compressor*, indoor and outdoor coils*, crankcase heater (external only), valves (central air conditioner only), accumulator, filter dryers and connecting refrigerant lines*, fan control, and thermostat and exposed wiring; (2) Heating Systems and Forced Warm Air: draft hood (gas only), fan and limit control, electronic ignition (gas only), circuit boards, transformer, built-in draft inducer motor (gas only), fan relay and internal wiring, belts and pulleys, fans, including bearings, housing, blades, motor, and capacitor, door switch, condensate pump, sequencers and limits (electric only), heating elements (electric only), thermostat and exposed wiring, controls, regulator, gas valves, pilot (up to two) and orifices (gas only), main burner (gas only); (3) Water Heaters: up to 80 gallons, T&P relief valve, water valve (if present), anode, draft hood (gas only), dip tube, temperature control and thermostats (electric only), external and immersion heating coils (electric only), flue baffle (gas only), thermostat (gas only), gas valve regulator (gas only), burner pilot (gas only), ECO safety control (gas only), burner assembly parts, drain cock, and 125 lb. valve. *Covered only under manufacturer’s warranty.

c. In-Home Electrical: This Contract does not cover service entrance cables, light fixture replacement, fire or security alarms, intercoms, doorbells, timers, inadequate wiring capacity, power surge or failure, failure due to rodents or insects, non-approved wiring connections or junctions, low voltage wiring systems, landscape lighting, attic power ventilators, central vacuum systems, direct current (DC) wiring or components, garage door openers, ceiling fans, improper size of panel (overloaded), code violations (local, state or federal), power failure, light bulbs, touch pad assemblies, and remote transmitters. This Contract shall cover the adjustment, repair or replacement of the following functional parts that fail through normal use: exposed interior wiring; panels and sub-panels (repair only); breakers; fuses; receptacles; GFI receptacles; switches; bathroom built-in exhaust fans (repair only); exposed junction boxes; light fixture repair; outdoor motion-sensor lights; photocells on outdoor lights (no underground wiring).

6. Limit of Liability: IN NO EVENT SHALL CONSTELLATION HOME BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, PUNITIVE, INDIRECT OR INCIDENTAL DAMAGES

WHETHER IN CONTRACT OR IN TORT FOR INJURY TO PERSON OR PROPERTY RESULTING FROM ANY ACTIONS UNDERTAKEN PURSUANT TO THIS CONTRACT OR THE

FAILURE OF THE EQUIPMENT OR ANY PARTS OF THE EQUIPMENT. The sole and exclusive remedy against Constellation Home or its agents, employees, officers or affiliates for any damages arising from Constellation Home services, equipment or work shall be limited to repair or replacement of Constellation Home installed or service equipment and shall not exceed the lesser of (a) the actual damages incurred to your equipment, (b) the replacement value of the equipment provided hereunder, or (c) three times the amount of money actually paid to Constellation Home under this agreement. In no event shall Constellation Home have any liability for any damages relating to alleged mold remediation, leakage/spillage of fuels (propane or natural gas) from a storage tank, fuel pipe or any part of the system and/or equipment, or any, consequential, special, incidental damages or exemplary damages. Constellation Home shall not be required to provide repairs exceeding a cost to Constellation Home of $2,000 per Contract year.

7. Payment Obligation/Prepayment/Late Payments: Customer agrees to pay each of the payments indicated in this Contract when billed. For billing inquiries, call 1-844-823-4663 between 9:00 a.m. and 4:00 p.m., Monday through Friday.

8. Default; Default Remedies: You shall be in default if, (a) you fail to make any payment due under this Contract when billed for same, or (b) you fail to pay any of your debts as they become due, cease to conduct business or dissolve, or (c) a petition either under the Federal bankruptcy laws or any local law providing similar relief is filed by or against you. We may suspend service under this Contract until any amount due under this Contract is fully paid.

9. Costs and Attorney’s Fees After Default: You agree to pay all court costs and other collection costs (including field collection costs and attorney fees) actually incurred relating to your default.

10. Miscellaneous: This Contract supersedes all prior proposals, understandings, negotiations, and all other agreements and discussions, oral or written, between the parties relating to the subject matter of this Contract. The Contract and its Terms and Conditions constitute the entire agreement between the parties and may be modified only by an agreement in writing signed by each party. Any provision of this Contract which may be contrary to law shall not invalidate any of its other provisions. All rights and remedies hereunder are cumulative and not alternative. (We may waive or delay enforcing any of our rights without losing them.)

11. Assignment: You may not assign or transfer this Contract without our written consent. We may assign the Contract to any other party including but not limited to another creditor. If we do this, the assignee will have our rights and privileges under this Contract with respect to the unpaid balance assigned.

12. Governing Law: The Contract is governed by TEXAS law without respect to any conflicts of law provisions. The parties irrevocably consent to venue and jurisdiction in Harris County, TX (Houston) and agree to waive any right to a trial by jury.

13. Warranty: CONSTELLATION HOME MAKES NO WARRANTIES, GUARANTEES, OR REPRESENTATIONS, EXPRESSED OR IMPLIED, AND DISCLAIMS ANY WARRANTY IMPLIED BY LAW, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, CUSTOM OR USAGE.

14. Constellation Home shall collect from customers all taxes required by law and shall remit such taxes to appropriate governmental agencies.

15. This contract is issued by a Residential Service Company licensed by the Texas Real Estate Commission. Complaints about this contract or company may be directed to the Texas Real Estate Commission at P.O. Box 12188, Austin, TX 78711-2188, 512-936-3049. The purchase of a residential service contract or home warranty contract is optional and similar coverage may be purchased from other residential service companies or insurance companies authorized to conduct business in Texas.

16. NOTICE: CONSTELLATION HOME MAY EITHER USE PERSONS EMPLOYED BY IT, WITHIN THE MEANING OF 22 TAC §539.51, OR MAY PAY PERSONS NOT EMPLOYED BY CONSTELLATION HOME FOR THE SALE, ADVERTISING, INSPECTION, OR PROCESSING OF A RESIDENTIAL SERVICE CONTRACT UNDER TEXAS OCCUPATIONS CODE §1303.304.

SMART SERVICE TERMS AND CONDITIONS

BGE Home Products & Services, LLC is doing business as Constellation Home.

Michael Reeder, M-41856, licensed by Texas State board of Plumbing Examiners, 929 East 41st, P.O. Box 4200, Austin, TX 78765-4200, (800) 845-6584.

© 2023 Constellation Energy Resources, LLC.  The offerings described herein are those of either Constellation NewEnergy, Inc., Constellation NewEnergy-Gas Division, LLC, Constellation Connect, LLC or Constellation Home Products & Services, LLC (d/b/a Constellation Home in Maryland and Pennsylvania and d/b/a Constellation in Georgia and Texas), each affiliates of each other. The prices of Constellation are not regulated by any state Public Utility Commission. You do not have to buy Constellation electricity, natural gas or any other products to receive the same quality regulated service from your local utility. Brand names and product names are trademarks or service marks of their respective holders. All rights reserved. Errors and omissions excepted.

Electricity or Gas Supplier License/Order #s: CA 1359, CTA0032; CT 06-07-11, 01-06; DE 00-162; DC GA06-2, EA01-5; GA GM-46; IL 16-0205, 17-0330; IA G-0010; ME 2000-989; MD IR-655, IR-311, IR-500, IR-228, 107-2276; MA GS-030, CS-015; MI U-14867, U-13660; NE NG-0043; NH DM 17-024; NJ GSL-0101, ESL-0016; OH 09-153G, 00-003E; PA A-125095, A-110036; OR ES4, RI 2379(Z1), D-96-6(E); TX 10014, B07305101; VA G-26, G-51, E-11A 

TX Licenses HVAC TACLA 00107498R, Electrical TECL 343159, Service Plan TSCP #684, Plumbing #43217, TREC #168