SMS Text Program Help
What are the benefits of this service?
This complimentary service helps you stay informed and get things done quickly and easily. Constellation will notify you with a text when you have important account or product-related messages that need your attention. This is a web-based service, so you can access your messages from any device - smartphone, tablet, or desktop computer.
What are the types of communications I may receive?
You might receive account, service, or product information.
Where can I enroll and manage my text communication preferences?
You can enroll to receive text messages from Constellation in your at online account preferences. You are also able to edit your phone number and opt-out of receiving any account notifications in your preferences.
Am I charged for any notifications I receive on my mobile phone?
No. Constellation offers this service at no charge. Depending on your mobile plan, standard message and data rates may apply.
Can I opt out of mobile notifications?
To turn off this service completely, reply STOP to any SMS you receive.