SMS Text Program Help
What are the benefits of this service?
This complimentary service helps you stay informed and get things done quickly and easily. Constellation will notify you with a text when you have important account or product-related messages that need your attention. This is a web-based service, so you can access your messages from any device - smartphone, tablet, or desktop computer.
What are the types of communications I may receive?
You might receive account, service, or product information.
Am I charged for any notifications I receive on my mobile phone?
No. Constellation offers this service at no charge. Depending on your mobile plan, standard message and data rates may apply.
Can I opt out of mobile notifications
To turn off this service completely, reply STOP to any SMS you receive.
Constellation Customer Support
- Georgia: 877-677-4355
- Georgia: customercarega@constellation.com
- Texas: 888-900-7052
- Texas: customercaretx@constellation.com
- All others: 888-898-2297
- All others: home@constellation.com