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StarTex Power Customers, Welcome to Constellation!

The brand you know as StarTex Power is now known as Constellation.

Click below if you are a current customer, new customer, or are just looking for additional information.

Interested in learning more about Constellation's residential energy solutions in Texas?
Explore our Texas Electricity Rates & Plans in Texas.

current customer button
button for new customers
Button for additional resources

 

Current Customer

Change can be hard!  We understand. That's why we’ve developed this one-stop shop so you can easily:

Pay your bill online

Managing your Constellation account is easy. Simply create your profile on My Constellation and get 24/7 access to your account from any device to pay your bill, view your monthly statements, change your contact information, sign up for paperless billing and more.

Manage your account online

Find payment options

When you receive a bill from Constellation, you have several payment options available to you, including the ability to make a one-time or set up a recurring payment online, or pay by phone or mail.

Get payment details

Refer a friend

Share your love of Constellation with friends and family with our Refer a Friend program. Share your referral code and not only will your friend receive a $50 gift card, but you will too!

More about the program

Get power outage information

As your retail energy provider, Constellation is responsible for your energy rate and contract term. The utility company owns and operates the wires that bring electricity into your home or business, which means they are the ones you should contact to report a power outage.

Look up power outage phone numbers for Texas

FAQs

Get answers to questions related to customer care and billing, renewable energy, signing up for products and services and more.

Frequently Asked Questions

 

Same great customer service, just a new name.

We are committed to the Texas community — because we live here too! Over the last year, our employees volunteered over 35,000 hours nationally, supporting causes that are important to them. Additionally, in Texas alone, Constellation has donated $104,331 to 220 causes through our Community Champions program.

 

New Customer

Interested in making the switch to Constellation? As one of Texas's leading and trusted retail electric providers, we offer a variety of competitive energy rates and plans for you to choose from.

Find Available Plans

Select from a range of plans that include fixed rates, variable rates and in some areas, bundle protection for your A/C system with your electricity rate. Compare energy rates available in your area by submitting your zip code in the box below (and a promo code if you have one). 

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Please enter a valid zipcode

Interested in learning more about our Texas Energy Solutions? Discover our Texas Energy Plans, Home Services & Security Solutions here.

Looking for energy options to fit your business needs? Learn more about our small business energy services here.

 

Additional Resources

Constellation Blog

Community Champions

Documents and Forms

Have any questions? Contact Us

 Phone: 866-917-8271

Email - Residential: customercaretx@constellation.com

Email - Small Business: SMBCareTX@constellation.com

 

 

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Business: 844-6-ENERGY
GA Residential: 877-677-4355
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Other Residential: 855-465-1244
Home Services: 844-823-HOME
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© 2021. Constellation NewEnergy, Inc. All rights reserved.

*Only new customer successful enrollments with Constellation, except in Illinois, New York and Ohio. Cards are issued by Virtual Rewards Center. Valid email address required for receipt of gift card. Gift cards will not have cash access. For any questions about your gift card, call our customer care team at 1-855-465-1244. The listed merchants are in no way affiliated with Constellation nor are the listed merchants to be considered sponsors or co-sponsors of this program. Use of merchant names and/or logos is by the permission of each respective merchant and all trademarks are the property of their respective owners. Terms and conditions are applied to gift cards/certificates. Please see the merchant gift card/gift certificate for additional terms and conditions, which are subject to change at merchant's sole discretion. Constellation will share your name and email address with Virtual Reward Center for reward fulfillment only. Reward link expires in 3 months.

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These materials are provided by Constellation NewEnergy, Inc., Constellation NewEnergy Gas Division, LLC, Constellation Connect, LLC, or BGE Home Products & Services, LLC (d/b/a BGE Home, Constellation Electric and Constellation Home in Maryland, d/b/a Constellation Home in Pennsylvania and d/b/a Constellation in Texas and Georgia), each a subsidiary of Exelon Corporation. Exelon Corporation also owns Atlantic City Electric (ACE), Baltimore Gas and Electric Company (BGE), ComEd, Delmarva Power, PECO and Pepco energy companies. BGE Home Products & Services, LLC, is not the same company as BGE, the regulated utility. The prices of Constellation are not regulated by any state Public Utility Commission. You do not have to buy Constellation electricity, natural gas or any other products to receive the same quality regulated service from your local utility. Brand names and product names are trademarks or service marks of their respective holders. All rights reserved. Errors and omissions excepted.

Electricity or Gas Supplier License/Order #s: CA 1359, CTA0032; CT 06-07-11, 01-06; DE 00-162; DC GA06-2, EA01-5; GA GM-46; IL 16-0205, 17-0330; IA G-0010; ME 2000-989; MD IR-655, IR-311, IR-500, IR-228, 107-2276; MA GS-030, CS-015; MI U-14867, U-13660; NE NG-0043; NH DM 17-024; NJ GSL-0101, ESL-0016; OH 09-153G, 00-003E; PA A-125095, A-110036; OR ES4, RI 2379(Z1), D-96-6(E); TX 10014, B07305101; VA G-26, G-51, E-11A