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StarTex Power Customers, Welcome to Constellation!
The brand you know as StarTex Power is now known as Constellation.
Click here if you are a current customer, new customer, or are just looking for additional information.
Pay your bill online
Managing your Constellation account is easy. Simply create your profile on My Constellation and get 24/7 access to your account from any device to pay your bill, view your monthly statements, change your contact information, sign up for paperless billing and more.
Find payment options
When you receive a bill from Constellation, you have several payment options available to you, including the ability to make a one-time or set up a recurring payment online, or pay by phone or mail.
Refer a friend
Share your love of Constellation with friends and family with our Refer a Friend program. Share your referral code and not only will your friend receive a $50 gift card, but you will too!
Get power outage information
As your retail energy provider, Constellation is responsible for your energy rate and contract term. The utility company owns and operates the wires that bring electricity into your home or business, which means they are the ones you should contact to report a power outage.
FAQs
Get answers to questions related to customer care and billing, renewable energy, signing up for products and services and more.
Same great customer service, just a new name.
We are committed to the Texas community — because we live here too! Over the last year, our employees volunteered over 35,000 hours nationally, supporting causes that are important to them. Additionally, in Texas alone, Constellation has donated $104,331 to 220 causes through our Community Champions program.
Find Available Plans
Select from a range of plans that include fixed rates, variable rates and in some areas, bundle protection for your A/C system with your electricity rate. Compare energy rates available in your area by submitting your zip code in the box below (and a promo code if you have one).
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Looking for energy options to fit your business needs? Learn more about our small business energy services here.
Have any questions? Contact Us
Phone: 866-917-8271
Email - Residential: customercaretx@constellation.com
Email - Small Business: SMBCareTX@constellation.com